Senior Product Operations Manager
Product, Operations
United States
USD 110k-160k / year
Inclusively is partnering with an insurance technology company to hire a Sr. Product Operations Manager. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
ABOUT INCLUSIVELY
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
Job Overview
We’re looking for a Sr. Product Operations Manager to join our Product Operations team and partner with a Product leader to tackle their most important business priorities and turn ambiguous product problems into clear, data-informed decisions.
What You’ll Do
- Serve as a strategic thought partner to an assigned Product leader and team, tackling their highest-priority business challenges and ambiguous product problems.
- Drive cross-functional outcomes across the product development lifecycle, from Voice of the Market discovery and roadmap planning to go-to-market and post-launch success.
- Align stakeholders on success metrics and ensure product telemetry and instrumentation deliver the KPIs and insights teams need to understand adoption and business impact.
- Synthesize data, customer input, and stakeholder perspectives into clear narratives and recommendations that leaders can act on quickly.
- Use AI tools to accelerate research, analysis, and synthesis, and help product teams adopt AI in how they work.
- Define and standardize product operations best practices, and mentor and coach teammates and Product Management teams with training materials, templates, and documentation.
What We’re Looking For
- 8+ years of combined experience across product operations, business operations, business strategy, product management, and/or management consulting.
- Proven ability to execute on a global scale, leading multiple concurrent large-scale programs and/or launching significant new products.
- Exceptional leadership, communication, and strategic planning skills, with a track record of influencing cross-functional leaders without direct authority.
- Experience tackling cross-functional business problems end to end, from framing the question to driving a decision, and thriving in ambiguity.
- Hands-on, everyday AI fluency, with sound judgment on where AI adds value, plus strong analytics and data-driven storytelling skills.
Bonus points if you also have:
- Familiarity with data visualization tools such as Tableau, Google Analytics, or Looker.
- Working knowledge of Pendo, JPD, Power BI, and Jira.
Annual Salary Range: $110,000 - $160,000 USD