Senior People Operations Specialist
People & HR, Operations
United States
Inclusively is partnering with an insurance technology company to hire a Sr. People Operations Specialist. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
ABOUT INCLUSIVELY
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
Job Overview
We’re looking for a Sr. People Operations Specialist to join our People Operations team and play a key role in driving operational excellence through process improvement, automation, and scalable solutions. This role will champion continuous improvement, influence stakeholders across the business, and help scale People Operations for future growth.
What You’ll Do
- Support and optimize People Operations processes across the employee lifecycle, including onboarding, job and compensation changes, leave administration, and offboarding.
- Identify and implement process improvements, automation opportunities, and self-service solutions that enhance efficiency and employee experience.
- Partner cross-functionally with Recruiting, HR Business Partners, Payroll, IT, Legal, Finance, HRIS, and vendors to deliver consistent, high-quality HR services.
- Create and maintain process documentation, knowledge base content, training materials, workflows, and audit-ready controls.
- Lead operational improvement initiatives, analyze service trends, and drive adoption of new processes, tools, and ways of working.
What We’re Looking For
- 5+ years of experience in Human Resources, People Operations, HR Operations, Shared Services, or a related field.
- Proven experience improving operational processes, simplifying workflows, and maintaining process documentation.
- Strong analytical, problem-solving, organizational, and communication skills with the ability to manage multiple priorities.
- Experience collaborating with cross-functional stakeholders and driving process improvements in a fast-paced environment.
Bonus points if you also have:
- Experience supporting a high-growth or rapidly evolving organization.
- Experience with audits, compliance activities, or third-party vendor management.
- Familiarity with HR technology platforms, self-service solutions, automation tools, workflow optimization, or RPA.
Talent shows up in a lot of different ways, and we mean that. We welcome candidates from all backgrounds and experience levels, including military members and their spouses and those without a traditional degree or tech background. If this role speaks to you, apply.