Inclusively is partnering with an insurance technology company to hire a Manager, Data Transformation & Conversion Services. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

Job Overview

We’re looking for a Manager, Data Transformation & Conversion Services to join our Data Conversion Services and help us redefine how data migration and implementation services are delivered in an AI-enabled future.

This is more than a traditional operations management role. While people leadership and delivery excellence remain critical, we’re looking for someone equally passionate about innovation, automation, and organizational transformation – someone who will challenge existing processes, embrace emerging technologies, and help build the next generation of data services.

What You’ll Do

• Lead, coach, and develop a team of Data Conversion Specialists, building a culture of accountability, continuous learning, and customer success
• Identify skill gaps and craft talent strategies that prepare the team for future business needs
• Spot opportunities to apply AI, automation, and emerging technologies to improve efficiency, quality, and customer outcomes
• Champion experimentation, rapid prototyping, and continuous improvement, driving adoption of AI-powered tools across the team
• Own delivery of data conversion activities across a portfolio of customer implementations, tracking KPIs for quality, productivity, and customer satisfaction
• Support complex, strategic, and at-risk customer engagements, serving as an escalation point for migration challenges and solution design

What We’re Looking For

• 2+ years of leadership experience managing technical, consulting, implementation, or data-focused teams
• Demonstrated success leading organizational change or transformation initiatives
• Strong coaching, mentoring, and people development skills
• Excellent communication and stakeholder management skills, with the ability to navigate ambiguity and make decisions in evolving environments
• Experience with AI, automation, machine learning, generative AI, or digital transformation initiatives
• Bachelor’s degree or equivalent experience, plus 5+ years working in data conversion or analysis roles

Bonus points if you also have:

• A background in data migration, data integration, implementation services, SaaS, or professional services organizations
• Experience building and scaling operational processes
• Familiarity with change management frameworks and evaluating emerging technologies
• Experience evaluating and implementing emerging technologies

Salary Range: $110,000–$140,000 USD