Inclusively is partnering with a major airline to hire a Crew Technology Product Owner. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

Summary of responsibilities (not comprehensive of all tasks):

• Responsible for end-to-end product ownership and delivery duties including understanding the business problem, identifying crew member needs, and developing optimal solutions so that the business derives value from the applications
• Partner with the business to deliver future strategy for back-office applications to enable transformation of crew processes
• Understand the business and technology vision and translate it into strategy and requirements so that products meet the business’s needs
• Work with end users (Flight Attendants, Pilots, Schedulers, Trackers, and the CRW Back Office) to understand their needs and develop product enhancements that provide value to Flight Plans and enterprise and initiative level goals
• Prepare and delivery communications that include ad hoc reports, executive summaries, and formal presentations to senior leaders, so the audience understands status, what is being delivered, and the value it is adding to their specific spaces and areas
• Understand FAR, FAWR, and PWA rules and deliver safe and compliant end-to-end back-office technology solutions in compliance with these rules
• Prioritize product backlog, projects, and initiatives across multiple stakeholder groups so that IT is working on the right things
• Work with senior leadership to deliver added value as part of initiative integration into the crew tracking and technology spaces ensuring alignment across the product, IT and business teams, while identifying opportunities to improve business processes and propose potential action plans
• Build and maintain an executable product roadmap that balances business value, funding, cross-initiative dependencies, and development complexity that guides current and future development
• Write features, epics, and acceptance criteria that enable a smooth handoff to development partners in IT and participate in Agile ceremonies with development teams to provide direction and drive progress
• Define value of new functionality and ensure that the end product meets the needs and goals of CRW and Crew members while ensuring stakeholder alignment across the enterprise
• Lead increment planning to align business priorities with available IT capacity across teams and squads
• Represent CRW Technology in working groups and initiatives that require Tracking technology and business process expertise
• Develop subject matter expertise for crew related data and systems that can be translated into optimal design and development
• Understand the IT development space and serve as its voice in business side conversations, estimation and planning
• Model the company's Rules of the Road and core values
• Practice safety-conscious behaviors in all operational processes and procedures

What you need to succeed (minimum qualifications)

• Verbally present ideas succinctly and persuasively; demonstrate logical thinking when responding to questions or providing alternative solutions
• Ability to develop presentations that include visuals that advance the story, speak to an executive audience, and influence outcomes
• Experience translating a business vision into written requirements
• Track record of managing products or complex projects successfully
• Ability to lead and influence others responsible for deliverables, including stakeholders from other departments
• Exhibit curiosity and think creatively to help identify solutions
• Proven success in understanding and managing complex processes
• Willingness to become the subject matter expert for your product and take ownership for its development and performance
• Self-starter with the ability to work well with diverse groups in a time sensitive and team environment with minimal supervision
• Results oriented and capable of meeting or exceeding deadlines with attention to detail and follow through
• Currency in user experience best practices and new technology trends
• Embraces diverse people, thinking and styles
• Must be performing satisfactorily in present position (if transferring internally)

What will give you a competitive edge (preferred qualifications)

• Bachelor’s degree in Business, Economics, Engineering, or Technology
• Experience in creation and design, or management of technology systems
• Prior experience as an agile product manager/owner preferred
• Broad knowledge of Crew Resources, Flight Ops, or Inflight Service preferred