Inclusively is partnering with two professional sports teams to hire a Gameday Service Representative (part-time, seasonal). **Please note: this role is NOT an internal position with Inclusively, but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

Position Summary

We’re looking for customer-oriented, passionate, and engaging Gameday Service Representatives to join our teams!

What You’ll Be Doing / Responsibilities

• Provide assistance to season ticket holders and fans requesting ADA/accessible seating within the Caesars Superdome and Smoothie King Center
• Assist with execution and distribution of Pelicans and Saints promotional giveaways at main stadium entrances on gamedays
• Assist group sales department with execution of Pelicans and Saints group giveaways on gamedays
• Engage with season ticket holders and fans to provide an elevated customer experience
• Provide customer service to fans at our ticket box offices at both stadiums
• Assist with set-up and take down of sales and service ticket areas
• Assist with pre-game and post-game on and off court season ticket holder assets and events at games such as happy hours, chalk talks, VIP warmups, and post-game group photos
• Assist as needed with other departments gameday needs
• Embrace the values of: work ethic, positivity, coachability, cultural leadership, passion for service, passion for craft, and passion for sports business
• Assist with the execution of Pelicans Crest and Crown Rewards Program on gamedays

What You’ll Bring:

• Must be able to work all 42 Pelicans home games and 10 Saints home games., including any additional home post-season games for either team (View Pelicans schedule here; View Saints schedule here)
• Willingness to work Laketown Squadron home games
• Willingness to work up to 5-10 nongame day Saints and Pelicans Events
• Must have a strong teamwork mentality and truly enjoy helping others be successful
• Exceptional customer service skills
• Must be self-motivated, organized and be able to solve problems in real-time
• Must be comfortable in a faced paced environment and respond well to changes in direction
• Must be a positive, friendly personality with patience to handle many customer interactions on gamenights
• Must be able to stand for at least 5 hours per gameday
• Flexibility to work various hours including nights, holidays, and weekends
• Must be able to lift and move around items that can weigh up to 25 pounds

All Candidates Should Have:

• Commitment to community and a people-first mindset
• Strong teamwork and collaboration skills
• Ability to celebrate individuality and value diverse perspectives
• High integrity and a proactive, solutions-oriented “winning” mindset