Inclusively is partnering with a global professional services company to hire a Solutions Sales Engineer. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

About the Role

We’re looking for a highly skilled Solution Sales Engineer to partner with our sales and customer teams to deliver exceptional technical guidance throughout the buying and onboarding journey.

In this role, you’ll support SMB and API sales cycles by running technical discovery sessions, designing integration approaches, addressing security and compliance questions, and ensuring customers clearly understand how to configure and deploy our AI solutions.

You will act as the technical expert in the room translating business requirements into solution architecture, advising on best practices, and helping remove technical blockers that accelerate customer adoption. If you thrive at the intersection of technology, customer engagement, and problem-solving, this is the role for you.

Responsibilities

Pre-Sales Technical Expertise

• Support sales teams in customer calls by leading technical discovery, clarifying integration needs, API usage requirements, and system dependencies.
• Translate customer goals and workflows into recommended architecture patterns, configuration options, and implementation approaches.
• Deliver demos, walkthroughs, and light proofs of concept that showcase technical capabilities and address customer-specific use cases.
• Provide guidance on API integration (authentication, rate limits, endpoints, performance considerations, data flow design).

Security & Compliance Support

• Lead conversations around security posture, including data handling, encryption, authentication, access control, and compliance standards.
• Respond to customer security questionnaires and assist with risk assessments, with support from internal security teams as needed.
• Communicate how the platform aligns with enterprise-grade security practices and regulatory requirements.

Solution Design & Consultation

• Partner with sales, product, and engineering to shape solution proposals that align with technical feasibility and customer value.
• Document recommended architectures, configuration steps, and onboarding plans.
• Identify potential technical blockers early and provide mitigation strategies.

Cross-Functional Collaboration

• Work closely with Product and Engineering teams to escalate technical issues, influence roadmap, and share customer insights.
• Support Customer Success teams during the early post-sale phase to ensure smooth technical handoff and implementation readiness.
• Contribute to internal knowledge bases, FAQs, and solution playbooks to scale repeatable technical motions

Basic Qualifications:

• Minimum of 3 years of experience in solutions consulting, sales engineering, solution architecture, or technical account management.

Preferred Qualifications:

• Strong understanding of API concepts, including RESTful design, authentication patterns, integration workflow design, and common error-handling practices.
• Familiarity with scripting, JSON payloads, or light troubleshooting (not a full coding role, but technical literacy expected).
• Knowledge of SOC2, ISO 27001, GDPR, and enterprise security standards.
• Background working with SMBs or high-velocity sales teams.