Inclusively is partnering with an insurance technology company to hire a Cloud Operations Engineer. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

Position Overview

We’re searching for an Associate Cloud Operations Engineer to join our Cloud Services team in a remote work setting. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.

What You’ll Do

• Liaise with Development, Support, and Implementation to provide the best possible experience to our clients.
• Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting.
• Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing.
• Work in SQL, performing activities like database backups, restores, and running scripts.
• Performs other duties as assigned by the immediate manager or the management team

We’re Excited to Learn More About You

• 3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software/hardware issues.
• This role operates as a 5x8 from Monday - Friday, 6:00 PM - 2:30 AM CT
• Experience with Microsoft Windows Server and desktop operating systems.
• Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server Management Studio
• Working knowledge of TCP/IP and network troubleshooting
• Highly organized with excellent time management skills
• Excellent written communication skills
• Associate degree in Information Technology, Information Systems, or related field; or equivalent

Salary Range $55,000 - $75,000 Annually