Technical Product Owner, Mobile Experience Integration
Inclusively
Inclusively is partnering with a major airline to hire a Technical Product Owner, Mobile Experience Integration. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
ABOUT INCLUSIVELY
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
Responsibilities:
- Support the delivery of a portfolio of personalized and custom deeplinks and universal links that have an improved impact to the customer experience.
- Support the Senior Technical Product Manager in the creation of technical solutions for complex business problems, contributing to the definition and evolution of the business strategy, goals, and objectives.
- Assist in managing administrative and development aspects of integrations between marketing systems and business systems, including roadmap development.
- Partner with engineering, analytics, and product teams to enable synchronized, secure, and scalable mobile experiences.
- Analyze numbers, trends, and data to drive new strategies and streamline & automate processes.
- Translate complex business needs into technical requirements, user stories, and epics.
- Provide programming/code snippets that can be used in technical delivery of new capabilities.
- Identify technical requirements and translate them into sufficient technical stories (i.e., API creation, integrations, code refactoring, etc.).
- Monitor and integrate emerging trends in mobile UX, AI, and digital personalization.
What you need to succeed (minimum qualifications)
- 3+ years of experience in a technical role, including at least 1 year as a product owner or similar role.
- Proven track record of successfully delivering complex solutions on time, with a high level of quality.
- Strong interpersonal and communication skills with the ability to communicate effectively with non-technical colleagues.
- An innovative problem solver, collaborative business partner, who is well-organized and detailed with strong presentation and reporting skills.
- Collaborate with technical teams, business teams, and product managers to ensure that the code that is developed meets/exceeds customer expectations (CSAT).
- Familiarity with SaaS and/or cloud-based solutions and good knowledge of API integrations and similar technologies.
- Understanding of mobile app UX and UI design paradigms.
- Ability to manage and prioritize many projects at the same time in a fast-paced environment.
- Experience working cross-functionally with other developers and other technically focused professionals.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
- BA/BS/MS with preference to Computer Science, Software Engineering, Technical Marketing, or related degrees.
- Understanding of DevOps principles, practices, and tools in an enterprise technology environment.
- Passion for developing new and trending digital experiences that drive positive customer sentiment while keeping in mind latest programming principles as it relates to performance.
- Experience with developing technical roadmaps, writing user stories, grooming product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, ever-changing environment.
- Exposure to working on products that can handle potentially sensitive customer information securely and privacy best practices.
- Able to handle ambiguity and oversee cross-team projects, working with product and engineering managers across teams and departments to deliver customer scenario