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Program Director

Inclusively

Inclusively

Operations
Brooklyn, NY, USA
Posted on Sep 27, 2025

Inclusively is partnering with a nonprofit organization to hire a Program Director. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

The Program Director will:

  • Manage and monitor all aspects of program start-up based on DHS contractual requirements and SUS guidelines.
  • Manage and monitor daily program operations of the shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.
  • Manage and monitor ongoing expenditures, resource allocation, and utilization.
  • Complete written reports to division management, SUS executive management, and funding source/s as required; program progress and highlights, consumer census, housing and employment placement, staffing, and service utilization.
  • Provide supervision, guidance, and performance evaluations to Director of Social Services, and Facility Manager.
  • Develop administrative program guidelines and protocols as appropriate.
  • Assist in the development of job skills training curriculums suitable to the population served.
  • Develop program policy & procedures governing the provision of services to consumers and day to day program operations.
  • Enforce corporate compliance protocols, SUS employee policies, procedures, and protocols, and incident management policies, procedures and protocols.
  • Develop and maintains a crisis/incident management system.
  • Ensure all health and safety guidelines including staff CPR/First AID Certifications, Fire Safety Coordinator trainings, and Mandated Reporting training are all in compliance.
  • Maintain CPR/ First Aid and Mandated Reporter Certification.
  • Monitor the integrity of client data and ensure that internal chart reviews are conducted consistently and regularly.
  • Participate in professional development and training through agency-wide in-service trainings, outside trainings, and facilitate in-house trainings for staff.
  • Participate in and monitor the recruitment, hiring, and selection of direct care and supervisory personnel.
  • Facilitate periodic staff meetings and case conferences as appropriate.
  • Monitor the provision of and documentation of all services provided to clients.
  • Participate in division management meetings as needed.
  • On call 24 hours per day and ensure that there is a contingency plan in place.
  • Ensure all interactions support the mission statement and core values of SUS.
  • Additional duties as assigned by the Vice President, AIDS Services and Urgent Housing.
  • A work schedule that includes some weekend and evening hours will be required.

Qualifications

• A Master’s degree in the Human Services or related field is required.

• 5 years of management experience in a shelter or residential facility that provides comprehensive

social services, housing placement, and job skills training to the homeless, mentally ill, and

chemically dependent populations.

• Knowledge and experience in contract requirements.

PREFERRED QUALIFICATIONS & SKILLS

• LMSW, LMHC preferred

• English/Spanish speaking preferred