Inclusively is partnering with a multinational communications company to hire a Senior Client Partner. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

What You’ll Do:

• Strategy | Craft and execute impactful engagement strategies, ideally honed within a dynamic agency environment. Possess solid understanding of the nuances of omnichannel production, enabling seamless integration of strategy with execution.
• Lead | Hold accountability for overall project delivery and act as the main point of contact and first level of escalation for a set group of project’s stakeholders, clients and team members. Manage schedules and streamline work between all team members and agencies including internal creative development project briefings to collect information in order to drive the discovery process with creative, strategy, production, development, regulatory, QA teams to deliver projects in a timely manner.
• Process | Triage work across integrated agency stakeholders and manage team members across smaller or connected projects underneath a program, working hand-in-hand with our off-shore production hub(s) to ensure their delivery meets or exceeds client expectations. Ensures that sound implementation plans are developed and that each plan meets the project with team leads and integrated agency stakeholders to facilitate workflow on each project in order to plan and support overall team success, as well as team tasks, next steps, bandwidth, and needed resources.
• Work | Facilitate workflow, schedules and cost estimates for select projects – ensuring interagency teams are informing and understanding overall project timing for the day, the week, and overall meetings; communicating status to direct teams, as well as flagging potential issues with milestones or deliverables to senior management and the client. Be a strategic partner to clients to establish operational and performance goals, monitor performance of our team, identify opportunities, and position clients for growth to ensure we are meeting client KPI’s.

Who You Are:

• A builder | Entrepreneurial attitude coupled with strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas
• Strategic thinker | Understanding and supporting the brand's business needs to execute both short and long term goals.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging
• Optimistic and resilient | Dig in and figure out how to work around problems. Exemplify a “Yes and why not?” posture. Takes care of self and team. Balance needed to maintain stamina and positivity
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful

What You’ll Need:

• A minimum of 5-7 years of project and delivery management experience in advertising or marketing communications
• A minimum of 5-7 years of hands-on experience managing digital projects and other 360 campaigns (digital, print, video, etc.)
• Experience of working in (preferably large) agencies on large accounts
• Self-driven with proven experience working with multi-disciplinary teams (CX, UX, Tech, Creative, PM/AM) across remote offices
• Good understanding of emerging web standards, user-centered design, optimization and search practices
• Proven track record in a client-service environment including presenting work and the ability to link people (including team members and stakeholders), ideas, and information throughout a project life
• A desire and ability to interact directly with clients
• Proficiency in MS Office products
• Availability to travel to the Titusville, NJ or Horsham, PA Offices on a 2-3 times a week hybrid schedule.

Salary: $60,000—$140,000 USD