Inclusively is partnering with a insurance technology company to hire a Product Operations Manager. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

This role will lead the Product Voice of Market and Roadmap Planning Operational Procedures, and includes these additional expectations:

• Own the voice of market processes and governance, including customer discovery and experimentation in close collaboration with Product Marketing and UX
• Own the roadmap planning process from ideation up to engineering execution, ensuring the process supports data-informed decision making, alignment to strategy, and shared understanding across product teams and cross-functional stakeholders.
• Work closely with our solution analyst and cross-functional partners to understand tooling needs and implement best practices that support Voice of Market (e.g., Advanced Communities for Salesforce, Pendo) and Roadmap Planning (e.g., Jira Product Discovery), while partnering with internal and external teams to drive successful tool adoption and ensure effective user engagement.

What You’ll Do

• Continuously enhance operational processes. Seek feedback on current processes, identify opportunities to optimize workflows, and work cross-functionally to implement optimizations.
• Drive change, resulting in business processes that streamline operations and assure alignment with overall business objectives.
• Collaborate through proactive communication and coordination with engineering, product, and customer-facing teams to ensure successful product and process outcomes.
• Oversee and manage the product management tool stack specific to their areas of ownership.
• Champion data literacy & data-driven decision-making within the Product organization.
• Mentor and coach Product Management teams on best practices, tools, and techniques to facilitate efficient delivery of high-quality software.
• Develop training materials, templates, and documentation to support internal product teams and stakeholders in understanding processes, changes, and best practices.
• Perform additional duties as assigned by team, department, and company leadership.

We’re looking for someone who:

• Can work remotely or from an office.
• Ability to travel.