Inclusively is partnering with a global professional services company to hire a Facilities Team captain. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

Key Responsibilities:

• Overseeing the cleaning, set up of studios and maintenance duties of night-time facilities team.
• Requires analysis and solving of increasingly complex problems.
• Interaction is with peers within before updating supervisors
• Works as a business partner with the Office Services Lead, overseeing maintenance projects and ensuring all tasks are completed in a timely manner
• Strong focus on hospitality and customer service
• Comfortable assisting with any workplace position and showcasing a willingness to help wherever needed
• Plan and manage operations and delivery of services
• Effective communication with both the morning and night crews whom English is their second language and provide Workplace, direction and development
• Manage relationships with internal leadership and stakeholders
• Overseeing a crew of 4 to achieve the appropriate level of external, and internal customer satisfaction
• Execute/oversee the regular scheduled maintenance and unscheduled repairs of infrastructure and equipment
• Execute/oversee the activities required to ensure interiors are of a sufficient standard as defined by policies and standards
• Execute/oversee the purchasing, maintenance and disposal of company Workplace assets, in line with and local policy
• Execute/oversee the delivery of cleaning services within the facility, managing the relationship with the vendor and ensuring standards for cleanliness are adhered to
• Conduct quality assurance checks to ensure service standards are being met
• Receiving and prioritizing workorders while ensuring quality control
• Maintaining the cleanliness of all areas of the workplace including but not limited to, studios, meetings, enclosed offices, pantries, restrooms, reception areas, and receiving areas
• Conducting physical maintenance, and housekeeping inspections
• Assists in the execution of capital projects and property rehabilitations
• Consistently orders and maintains inventory of all necessary cleaning and maintenance products
• Manage all studio set up include props, lighting, equipment with team.

Basic Qualifications:

• Minimum of 3 years of facilities maintenance experience

Preferred Qualifications:

• Passionate about customer service
• Continuous learner mindset—desire to grow quickly with a commitment to excellence
• Proactive mindset to anticipate and support changes in our business.
• Conformity to the highest standards of personal integrity and ethical behavior.
• Critical thinking skills
• Demonstrated problem solving skills
• Ability to take ownership and make decisions independent of customer involvement (proactive)
• Proven ability to work independently and as a team member
• Excellent communication skills (written and oral)
• Excellent organizational, multi—tasking and time management skills
• Highly responsive, flexible and adaptable
• Proactive thinker/action taker
• High level of professionalism
• Ability to work with highly confidential material and maintain confidentiality
• Seeks out challenges and opportunities to grow
• Business partner attitude and approach
• Good communication skills (written and oral)
• Good organizational, multi-tasking and time management skills
• Intermediate to advanced knowledge of MS Outlook and MS Office (Word/Excel/PowerPoint)

Salary: $20.34 to $49.57