Inclusively is partnering with a major airline to hire a Product Manager. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

Summary of responsibilities (not comprehensive):

• Responsible for end-to-end product management duties including understanding the business problem, identifying specialist needs, developing optimal solutions, and leading business readiness / change management processes
• Translate and communicate business needs for both technical and non-technical audiences and stakeholders
• Translate product development goals into requirements including features, user stories, and acceptance test criteria
• Utilize agile best practices when partnering with Information Technology teams to organize and prioritize the sprint backlog, balancing requirements of business stakeholders
• Attend regular ceremonies with the Information Technology team including backlog refinement, sprint planning, daily standups, sprint review/demos, and retrospectives
• Identify and communicate opportunities to increase revenue, customer satisfaction, employee satisfaction and operational efficiency
• Provide regular status reports to key stakeholders, sponsors, project managers, and others involved in the project
• Responsible for business ownership of ongoing product maintenance and related incident tracking and troubleshooting
• Maintains relationships with vendors for product services, issues, and enhancements.
• Mentor team members on product management, ownership and agile best pratices
• Partner with key owners within Reservations and cross divisionally, including Information Technology, Reservations Strategy, and Human Resources, to identify best practices, evaluate new solutions and collaborate on joint investment opportunities

What you need to succeed (minimum qualifications)

• Strategic thinking and creative problem-solving skills with ability to translate data into a logical and actionable story
• Proficiency in written and oral communications and able to produce concise, relevant, strategic documents and executive presentations and ability to influence outcomes and stakeholders
• Must demonstrate initiative and self-direct work with ability to manage multiple priorities
• 4-6 years relevant work experience
• Willingness to become the subject matter expert for your product and take ownership for developing and maturing the platform and its performance
• Must be performing satisfactorily in present position
• Models Rules of the Road and core values
• Proven experience as a Product Owner (or similar role), in a dynamic agile environment
• Strong understanding of agile practices and principles
• Previous experience working as a consultant on multiple projects
• Previous experience working as a Business Analyst
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

What will give you a competitive edge (preferred qualifications)

• Agile Product Management training and experience preferred
• Ability to identify specialist pain points and/or needs and develop product requirements to meet them
• Ability to effectively collaborate with others responsible for deliverables, including stakeholders from other departments
• Proficiency in MS PowerPoint and other MS applications highly preferred
• Experience with internal and external facing channels
• Experience with digital.ai (Agility/VersionOne) or Jira
• A background in Aviation
• Reservations & Care experience/ticketing
• Proficiency in querying and analyzing large datasets to derive insights
• Candidates for this position may have completion of a Bachelor's degree in business, technology, engineering, or related field or equivalent experience

Benefits and Perks to Help You Keep Climbing

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%.
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings and voluntary benefits through perks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.