Manager of Information Technology, Developer Experience
Inclusively
Inclusively is partnering with a major airline to hire a Manager of Information Technology, Developer Experience. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
ABOUT INCLUSIVELY
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
Responsibilities include but not limited to:
- Run the platforms: Oversee GitLab EE (self-hosted + SaaS Dedicated), Nexus, runners, and supporting AWS services (S3, RDS, PrivateLink).
- Standardize pipelines: Migrate teams off Jenkins/CodePipeline/Tekton onto GitLab CI templates with built-in quality and security gates.
- Raise the bar on reliability: Define SLIs/SLOs, automate failover/DR, and keep availability ≥99.999 %.
- Embed security & compliance: Integrate SAST/DAST, secrets scanning, and token-based auth; generate audit evidence for PCI/SOX automatically.
- Drive insights: Publish DORA and custom lead-time dashboards; use data to cut lead time by 20 %+ year over year.
- Lead by example: Mentor engineers spread across ATL, MSP & BLR, jump on bridges first, and ensure blameless post-mortems turn into permanent fixes.
- Manage vendors & budget: Coordinate with GitLab PS, Sonatype, and AWS; track a multimillion-dollar tooling budget.
What you need to succeed (minimum qualifications)
- Bachelor’s degree in computer science, Information Systems, with 8+ years of relevant technical experience or Master’s degree in Computer Science, Information Systems with 2+ years of technical experience
- 10+ years in DevOps/SRE or platform engineering, 3+ years managing people.
- Hands-on expertise with GitLab EE/CI, AWS core services, and Sonatype Nexus (or Artifactory).
- Proven track record migrating on-prem toolchains to cloud/SaaS without downtime.
- Solid Terraform/CloudFormation, container orchestration (EKS/Kubernetes), and observability (Prometheus/Grafana or similar).
- Strong communicator able to brief leadership and debug pipelines with engineers the same afternoon.
What will give you a competitive edge (preferred qualifications)
- Airline, travel, or other highly regulated environments.
- Experience automating solutions or process addressing developer pain points.
- Familiarity with shift-left security tools.