Inclusively is partnering with a global marketing agency to hire a Account Director. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

YOUR RESPONSIBILITIES:

• Be the day-to-day contact for Manager and Director level clients. Author core client communications such as contact reports and Scope of Work documents including timelines, budgets and descriptions of deliverables.
• Coordinate team meetings and client presentations, facilitate the development of project briefs, working with strategic planners, analysts, and technologists.
• Understand the essential dynamics, strategies and drivers of the client’s business particularly environment/industry through direct and indirect channels.
• Be the organizational center of projects – manage deliverables, problem solve, and lead flawless execution even when the path to executing deliverables is ambiguous and you are receiving input and direction from multiple stakeholders.
• Track project budgets and scopes, assessing estimates to actuals, managing Change Order process as needed.
• Knowledgeable of agency operations and client lead mapping.
• Comprehensively understand competitive, agency, and vendor landscapes.
• Interface with clients as well as internal functional teams.
• Monitor on-time/on-budget project performance and escalate as necessary.
• Understand and manage details of marketing campaigns and/or project deliverables in the context of a larger business picture and future state vision.
• Challenge direction, or the status quo, and seek alternate, perspectives and approaches in developing effective marketing strategies.
• Encourage client consideration and application of agency generated POVs when developing ideas and project plans.
• Collaborate with other depts. (project management, experience strategy, creative, marketing science, technology, etc.) to create project communication plans.
• Participate in the presentation of agency services and client deliverables.
• Evaluate the input and ideas of the experience strategy, creative, media, marketing science and technology teams relative to strategy and client preferences.
• Advocate for the business internally, and keeps the agency team informed, focused, and enthused about the work and the business.
• Actively work to grow and develop the skills and abilities of junior agency staff.

REQUIRED SKILLS:

• Bachelor’s degree in Marketing, Information Management or similar field
• 7+ years experience in an agency, digital marketing, CRM or consulting environment
• Experience writing detailed proposals and statements of work to clearly define project scope, budget and timelines
• Able to communicate complex digital marketing solutions in a clear, concise manner
• Very experienced in presenting information both orally and in writing with excellent interpersonal, presentation and written skills
• Demonstrated capability and experience in managing and mentoring team members
• Positive attitude, strong work ethic, and desire to work in a fast-paced environment
• Ability to demonstrate flexibility and creative problem solving
• Manage project deliverables including time and cost estimates
• Understand and manage factors related to account profitability, client satisfaction and client retention
• Must be able to work in a team environment
• Proficiency in MS Word, Excel, PowerPoint and MS Project
• Financial services industry experience is a plus

Our company provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits.

Salary: $111,000 - $128,000