Sales Operations Specialist
Inclusively
Inclusively is partnering with a ride share company to hire a Sales Operations Specialist. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
ABOUT INCLUSIVELY:
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
Responsibilities:
- Partner with the Sales teams to brainstorm, troubleshoot and diagnose process flow inefficiencies and work directly with Sales Ops stakeholders to push issues through to resolution.
- Create comprehensive written process documents to effectively manage all sales operations related processes.
- Assist in the preparation and issuing of commission statements, and other compensation-related tasks as needed
- Review and maintain data hygiene of Salesforce opportunities, ensuring accurate pipeline forecasting and operational excellence in collaboration with cross-functional teams
- Document any relevant business terms that cannot be captured by current field sets in Salesforce and work with CRM to update as needed; SFDC Hierarchy Maintenance, field and data integrity for our ever evolving business
- Assist with end of month invoice reconciliation processes as needed.
- Monitor and resolve Jira Board assignments of tickets, as well as our Slack channel.
- Ad hoc sales operations tasks as needed.
Experience:
- Bachelor's degree or equivalent experience
- 2+ years in Sales Operations, background in advertising sales operations or marketing is a plus
- Strong analytical skills and demonstrated proficiency in advanced spreadsheet applications
- Experience working with sales operations tools, including IronClad and Salesforce, Salesforce certification a plus
- Well versed in Google suite (docs, sheets, slides)
- Attention to detail, the ability to dive into the technical or legal weeds is a must.
- Ability to prioritize / manage work and problem solve autonomously
- Familiarity with SQL is a plus
Benefits:
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan to help save for your future
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Subsidized commuter benefits
- Team members get an exclusive opportunity to test new benefits of our Ridership Program
Salary: $72,000 - $90,000