Continuous Improvement Manager



Pearl River, NY, USA
Posted on Monday, July 8, 2024

Inclusively is partnering with a pharmaceutical and biotechnology corporation to hire a Manager, Continuous Improvement. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**


Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from workplace accommodations, to inclusive employers. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD). Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.

What You Will Achieve

The Manager of Continuous Improvement plays an important role in Clinical Immunology & High-throughput Operations (CIHO) at our Vaccine Research and Development (VRD). Reporting directly to the Director of Business Strategy & Excellence (BSE), you will leverage a diverse skill set to support and drive improvement efforts within CIHO. Your responsibilities will include enhancing colleague experience, improving business and operational efficiency, and leading change management initiatives. By optimizing VRD's clinical sample analysis operation, your work will contribute to the advancement of our vaccine portfolio.

How You Will Achieve It

  • Partner with CIHO leadership to ensure readiness, communication, and synchronization of functional teams to deliver clinical data and meet key vaccine program milestones.
  • Develop and execute the optimization and harmonization of business processes across CIHO organization, ensuring projects meets time, quality and budgetary requirements.
  • Collaborate with functional teams to assess costs and resources needs associated with various CIHO operations.
  • Design reports and provide insights to CIHO senior leaders on resource allocation and project prioritization.
  • Drive and execute the implementation of policies and strategies to meet evolving business needs, achieving operational excellence through continuous improvement.
  • Design and implement a CIHO-specific onboarding program, facilitating the integration of new employees into their respective teams.
  • Oversee CIHO assay portfolios to provide insights on assay procedures, resource needs, and equipment requirements, enabling effective operational planning for clinical testing.
  • Assist the director of BSE in designing and organizing meetings and forums for both internal and cross-functional initiatives.
  • Demonstrate initiative by self-starting assignments, developing innovative solutions to complex problems, and leading project execution.
  • Drive communication and change management related to CIHO operational process and projects through collaboration with stakeholders and group leaders
  • Serve as a CIHO representative in collaboration with program management, quality & compliance, and assay experts.
  • Operates as a delegate for Business Strategy & Excellence leadership as required



  • Bachelor’s degree in one of the disciplines relating to drug development, business management, or organizational effectiveness, with 5+ years of experience in healthcare, pharmaceutical, diagnostics, or clinical laboratory industries OR Master's degree with 3+ years of relevant experience.
  • Knowledge of drug or vaccine development processes.
  • Proven track record of successfully implementing business process improvements.
  • Strong project management, change agility and problem-solving capabilities.
  • Ability to work on multiple highly complex projects simultaneously; demonstrated attention to detail.
  • Excellent communication skills, both oral and written, with the ability to effectively engage with leaders, colleagues, partners, and customers.
  • Experience in preparing and delivering creative and targeted presentations to specific audiences.


  • Demonstrated skills and success in relationship building, negotiation, and influencing.
  • Ability to anticipate situations and problems and take initiative and appropriate action.
  • Strong analytical skills to evaluate data and draw trends.


  • This position may require occasional weekend and evening work to meet critical business timelines.
  • This position may require occasional travel between our sites and other business-related travel.

Other Job Details:

  • Last Date to Apply for Job: July 12th, 2024.
  • Work Location Assignment: Flexible
  • Flexible colleagues are assigned a company site within a commutable distance where they work about 2-3 days weekly to connect and innovate with their team face-to-face. However, they also benefit from being able to work offsite regularly when it makes business sense to do so.

The annual base salary for this position ranges from $88,300.00 to $147,100.00. In addition, this position is eligible for participation in our Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with company Matching Contributions and an additional company Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Our compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.