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Mechanical Engineer- Sustaining



Other Engineering
San Francisco, CA, USA
Posted on Friday, September 15, 2023

Inclusively is partnering with one of the largest transportation networks to hire a Mechanical Engineer- Sustaining. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**


Inclusively is a digital tech platform that connects candidates with disabilities including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), neurodivergence (e.g. autism, ADHD) and other disabilities under the ADA. Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.

The Sustaining Engineering team provides continuing engineering support for our micro mobility fleets which are made up of mechanical bikes, electric bikes, stations, and electric products. You'll collaborate with cross-functional teams and suppliers, maintain CAD models and documentation, and apply engineering principles throughout the product lifecycle process. Strong communication skills, proficiency in Solidworks, and a BS/MS in Mechanical Engineering or equivalent are required. Experience with RCA, DFM/DFA, tolerance analysis, and standard manufacturing techniques is also required.


This position will be critical in maintaining the fleet, ensuring that our deployed hardware has high up-time, is economical to operate, and is safe for our riders. You will be responsible for the analysis or and the resolution of field failures, customer issues, and manufacturing concerns for the deployed fleet while maintaining manufacturability, meeting cost targets, and documentation with adherence to all applicable standards.

  • Work collaboratively with operations to ensure the seamless and successful transition of engineering projects into production
  • Support the validation process by troubleshooting projects and assisting in ongoing design changes.
  • Responsible for product design, modification, and fixtures instrumentation to support manufacturing using SolidWorks for product launches.
  • Responsible for completing tasks on time and within budget.
  • Take ownership of and investigate the root cause of high priority problems raised through various means and be responsible for ownership of change management for drawings and specifications during the new product launch.
  • Generate work instructions for the manufacturing of new products using existing equipment, ensuring adherence to internal quality systems.
  • Drive design decisions by collaborating with product, engineering (EE/ME/FW/SW), reliability, and Operation and Manufacturing teams
  • Use analysis to support engineering designs
  • Lead sustaining and continuous improvement projects from concept through release and into field operations
  • Work with GSM and Manufacturing teams to vet supply chain and production partners
  • Prototype; create quick experimental mock-ups and meticulous mechanical models
  • Lead post-launch sustaining activities intended to support a smooth transition into production while maintaining high quality standards
  • Develop CAD databases and drawing packages, and drive handoff to manufacturers
  • Support the build and test product development cycle
  • Test failure analysis and solution validation to complete successful product development
  • Conduct field failure analysis and solution evaluation
  • Act on feedback to learn and grow
  • Effectively communicate across cross functional teams to achieve results
  • BS or MS degree in Mechanical Engineering or related technical field, and 3+ years of related industry experience
  • Experience in the development of a feature or module of a consumer product
  • Strong foundation in mechanical engineering fundamentals, including solid mechanics, electromagnetics, thermodynamics, and knowledge of basic engineering materials and manufacturing processes
  • Experience in performing tolerance analyses and working through DFM challenges with external vendors to find manufacturable solutions.
  • Proactive problem solving, with experience in failure analysis, root cause investigation, and DOE creation
  • Skilled in 3D CAD (Solidworks), Basic GD&T knowledge and experience releasing 2D drawings
  • Experience traveling to manufacturing partners
  • Track-record for successfully shipping product and working cross functionally across an organization
  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits