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Claims Strategy Data Analyst



IT, Data Science
United States
Posted on Friday, September 15, 2023

Inclusively is partnering with one of the largest transportation networks to hire a remote Claims Strategy Data Analyst. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**


Inclusively is a digital tech platform that connects candidates with disabilities including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), neurodivergence (e.g. autism, ADHD) and other disabilities under the ADA. Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.

We are looking to add a QA Claims Analyst to ensure that we have a consistent and world class claims experience across the many partners that administer our claims domestically and internationally. You will work closely with our Risk Solution team to develop and manage the technical aspect of our claim QA program with data analytics, automating the QA process(es) and the reporting/ monitoring of QA results.

  • Analyze loss runs and claim data to identify trends to establish claim initiatives and QA claim sampling methodology for core and focus audits areas
  • Develop and assist in the management of the claim initiatives/ QA audit interface which consists of file assignment, QA questionnaire(s) and scoring/ weighting of the reviews
  • Create and oversee dashboards and routine reporting of claim results to identify performance quality and trends to our management and partners
  • Work with product and data science to develop models to improve or automate the claim/ QA process(es)
  • Partner with Claims Process Manager on identifying gaps in process or training
  • 3+ years experience in data analysis, operational analytics, financial analysis, and/or dashboarding
  • 3+ years experience of claim experience and knowledge of claim handling processes
  • Experience with unique aspects of rideshare claims, commercial auto or general liability a plus
  • Program knowledge in SQL and practical experience in Mode, Looker, Tableau, or similar BI and dashboarding tool. Python and R preferred
  • Action-oriented and able to collaborate effectively with internal and external stakeholders at all levels
  • Demonstrates ability to work independently and remotely to achieve results with limited supervision
  • Bachelor's Degree or equivalent work experience preferred
  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • Family building benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits