Are you interested in defining how Generative AI will shape the future of work?
We are a Silicon Valley Series D startup, spun out of the Stanford AI lab and are co-founded by Sebastian Thrun, co-founder and CEO of Google-X, Waymo, Udacity, Kitty Hawk, and more. Cresta launched in 2020. Since then, we've grown revenue and our team by 300% and became officially a Unicorn. We've assembled a world-class team of AI and ML experts, go-to-market leaders, top-tier investors, and advisors including Andreessen Horowitz, Greylock Partners, Sequoia Capital, Tiger Global, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Holiday Inn, and Dropbox and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few.

We are growing our machine learning team in North America. Join us to develop great products in an exceptional strong team.

Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster, and 10x better. We apply AI to improve Call Center operations using our patented real-time coaching platform. We provide dynamic, live guidance to every agent based on the best practices of the top performers.

About Your Role

As a full-stack software engineer, you will have the options to work on different products at Cresta. Cresta Opera, the no-code AI command center for contact centers. Cresta Platform, the core engineering platform that enables all Cresta features. Cresta Studio, the one-stop-shop for call analysis, building, evaluating, and deploying conversational AI models. The products leverage the latest LLM technologies to build differentiated product suites.

You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects.

Responsibilities

• You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects.
• Collaborate with senior engineers on the team to write and push high-quality code efficiently for both the frontend and backend.
• Build exciting products in which ML/AI is applied at the core as a major differentiator for the product. You'll work closely with ML engineers on such features (you do not need to be an ML engineer yourself; we do not expect any experience with ML).
• Identify and leverage opportunities to improve general engineering productivity.
• Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation

Qualifications

• Experience coding in modern programming languages like Python, Go, Java for backend and JavaScript, TypeScript for frontend.
• Understanding of the modern front-end ecosystem and experience applying frameworks/tools (React.js, Webpack, and Node.js) and patterns to complex, production web applications.
• Comfortable defining and building robust APIs with a strong understanding for different protocols like REST, RPC frameworks, Websockets etc.
• Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products.

Compensation and Benefits

• $30-$50 per hour subject to taxes.
• Lunch can be expensed (up to $25) while working in the office.