Cresta

cresta.ai

Cresta is a generative AI platform designed for contact centers, enabling real-time intelligence and coaching for customer interactions. The platform enhances agent performance through tools like Conversation Intelligence, Agent Assist, and Virtual Agents, which collectively improve customer experience while reducing operational costs. With a strong backing from notable investors and proven results across various industries, Cresta positions itself as a leader in AI-driven customer service solutions, aiming to transform how businesses engage with their customers.