Who is Rainforest?

Rainforest is an early stage payments-as-a-service startup that has developed a solution that makes monetizing payments for vertically focused software platforms fair and simple.

We focus on small-to-mid sized platforms that want to add value to their small business customers through embedded payments — and want to do so without adding operational or regulatory burdens or costs.

Led by a successful repeat fintech founder with deep knowledge of the industry, and with venture backing from a Top 10 VC firm, Rainforest is well positioned to make an impact in the payments-as-a-service space, and we're looking for new team members who want to be a part of this journey!

Who are we looking for?

We’re growing quickly and looking for a Solutions Engineer who can bridge the gap between sales, customer success, and engineering while bringing payments expertise to life for prospects and customers.

As a Solutions Engineer at Rainforest, you will be both a technical and strategic partner across the customer lifecycle. You’ll play a hands-on role in the sales process, leading demos and solutioning conversations, while also supporting post-sale adoption and customer growth.

What are some of the high-impact opportunities you’ll tackle?

• Sales Enablement: Partnering with the sales team to deliver compelling product demos, architecture overviews, and technical deep-dives for prospects.

• Solutioning: Translating business and technical requirements into scalable payments solutions, ensuring alignment between Rainforest’s capabilities and customer needs.

• Implementation Support: Working with our success team on onboarding and integration, as well as helping customers architect and deploy payment workflows.

• Adoption & Growth: Identifying opportunities to increase product adoption, drive attach rates, and expand value for existing customers.

• RFPs & Technical Docs: Leading technical responses for RFPs and building collateral that supports the sales cycle.

• Product Feedback: Acting as the customer’s voice, providing structured feedback to engineering and product teams.

• Cross-Functional Collaboration: Serving as a trusted bridge between our revenue, success, and engineering teams.
  

This opportunity is for you if you have / are:

• 3+ years of experience in a Solution Engineer, Sales Engineer, or Technical Consultant role (ideally within payments, fintech, and/or SaaS).

• Familiarity with payment processing concepts: merchant onboarding, settlement, chargebacks, compliance, etc.

• Strong technical experience and knowledge - comfortable discussing APIs, integrations, and solution architectures.

• Excellent communication and presentation skills - you are able to explain complex topics in simple terms.

• Proven ability to work cross-functionally and thrive in a fast-paced startup environment.

• Problem solver with a consultative mindset, excited by both pre-sale engagement and post-sale adoption.

• Revenue-driven mentality and you thrive on figuring out complex problems to turn a “no” into a “yes”

We offer a comprehensive health benefits package, unlimited paid time off, paid parental leave, a fun and flexible working environment, and continuously invest in our people and our culture.

If you require any accommodations throughout the pre-employment process, please contact our HR team at hr@rainforestpay.com