Primary SME for all customers and partners utilizing the Cybersecurity Risk Management product
General educator and consultant for cybersecurity
Articulating the difference between security ratings solution and risk management solution to customers
Maintain an extensive amount of knowledge of threat intelligence and assessments
Support our customers and partners in their efforts to successfully use the FortifyData platform
Work with sales to support any renewal or upsell opportunities
Demonstrate extreme ability to perform both Qualitative and Quantitative Risk assessments
Lead strategic conversations with customers and partners to align our platform as a solution to their business challenges and goals with the intent to renew and expand the engagement
Conduct monthly or quarterly business reviews for top accounts
Document interactions, paths to resolution, and successes for both customers and internal audiences
Develop materials and presentations for executive level training and reporting