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Chief of Staff, Office of the Founder

Clutch Canada

Clutch Canada

People & HR, Operations
Toronto, ON, Canada
Posted on Saturday, May 4, 2024

About Clutch:

Clutch is Canada’s largest managed e-commerce marketplace, delivering a seamless, hassle-free car buying and selling experience to our 500,000+ users. We have made over $1 billion in firm AI-generated offers for consumer vehicles. Each vehicle that meets our retail standard is fully reconditioned through our proprietary, vertically-integrated process. We then offer a wide-selection of over 1,000 high-quality pre-owned vehicles on clutch.ca. Regardless of whether you’re buying from us or selling to us, you can do so from the comfort of your home with convenient pickup and delivery options. We’re disrupting the largest e-commerce vertical in the country, giving our users the best car buying and selling experiences in the world.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Altos Ventures, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

Position Summary:

We are seeking a highly motivated and versatile Chief of Staff to the Founder, who will play a pivotal role in driving our strategic initiatives across operations, product, engineering, business/data analytics, and special projects. This role requires a dynamic individual who thrives in a fast-paced environment and is passionate about making a significant impact on the future of the automotive, finance, and logistics industries.

Key Responsibilities:

  • Project Management: Lead and coordinate cross-functional projects, ensuring deadlines are met and objectives are achieved. This includes special projects that require coordination with external stakeholders. Must be highly organized.
  • Strategic Planning: Assist in developing and implementing strategic plans to enhance operational efficiency, product innovation, engineering excellence, and data-driven decision-making.
  • Business/Data Analytics: Oversee data analytics initiatives to derive actionable insights that drive product and operational improvements. Work closely with the engineering, design, and operations teams to establish key performance indicators and measure success. You will be expected to get your hands dirty here – ability to write SQL is a must.
  • Product/Growth Marketing: Work closely with the design, engineering, and growth teams to prioritize, launch, and market new features and products that align with the company's vision and customer needs.

Qualifications:

  • 5+ years of experience in investment banking, consulting, growth, engineering, or other work experience that demonstrates you are an exceptional individual.
  • Strong analytical skills, with the ability to query data and build dashboards as required.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
  • Ability to thrive in a fast-paced, entrepreneurial environment, with high adaptability to change. We push hard at Clutch, you need to be able to not just meet that bar, but help raise it.
  • Previous founding or entrepreneurship experience strongly preferred.
  • Ability to leverage programming to accelerate velocity of problem solving (python, pandas, numpy, other simple scripts) is preferred.

Why you’ll love it at Clutch:

  • Autonomy & ownership -- create your own path, and own your work
  • Competitive compensation and equity incentives
  • Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca