About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car buyer and retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island, with recent expansion into British Columbia. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

We’re looking for a Field Operations & Logistics Manager to lead our ground operations in British Columbia. You’ll play a critical role in scaling Clutch’s presence in this market — building a high-performance team, improving workflows, and driving the operational strategy that supports our next phase of growth.

You’ll be both tactical and strategic, expected to balance day-to-day execution with longer-term planning. You’ll work closely with regional leadership to build a repeatable, efficient operation capable of supporting hundreds of vehicle transactions per week. Automotive or logistics experience is a plus, but success in a high-growth, fast-moving environment is what matters most.

What You'll Do:

• Drive market growth: Work closely with regional leadership to support the ramp-up of BC operations — including volume growth planning, infrastructure improvements, and expansion initiatives.
• Strategy & continuous improvement: Identify operational bottlenecks and opportunities, and implement changes to improve throughput, reduce costs, and enhance the customer experience.
• Coach and develop your team: Hire, train, and coach a high-performing team that’s empowered to own their work. Set performance standards and provide ongoing feedback and mentorship.
• Maintain operational rigor: Ensure all processes are well-documented and consistently followed, including SOPs, paperwork accuracy, and safety protocols.
• Scheduling and workforce planning: Managing daily field operations schedules and supporting future staffing needs
• Leading by example: Jumping in to support field activities when needed

What We’re Looking For:

• 2 or more years in a supervising role, managing a team of 5+ members
• Relentless desire for winning and high performance on the team
• Comfortable with tech-enabled processes and proficient in using software tools such as Google Sheets, AirTable etc.
• You have an ownership mindset where you are end responsible for the results of your team and no excuses
• Flexible schedule and are open to working some evenings and weekends
• Comfortable working on-site at our 5400 Minoru Blvd, Richmond location
• Must have a valid Class 5 Driver’s License

Why You'll Love It at Clutch:

• Be a part of a team disrupting a traditional industry
• Freedom to innovate and ownership of your role
• Competitive pay!
• Comprehensive health and dental benefits from day 1!

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.