Customer Success Manager
AchieveIt works every day to help our customers execute their strategies and initiatives and gather actionable insights to grow their businesses. Customer Success is imperative to our long-term profitability, and our success is dependent on our ability to deliver extraordinary value to our customers. Our team is responsible for the retention and growth of customer relationships, starting with the implementation process and continuing through customer education and long-term support.
A successful Customer Success Manager (CSM) brings their product knowledge and their communication skills together to create a stellar customer experience. CSMs are responsible for managing the day-to-day activities of assigned customers to deliver outstanding value and service to our customers. A CSM must be goal oriented, organized, and self-motivated.
AchieveIt is looking for an applicant who is a team player with initiative and the desire to help the team grow and mature.